Jobs / Physical work / 39-3031.00

Ushers, Lobby Attendants, and Ticket Takers

Assist patrons at entertainment events by performing duties, such as collecting admission tickets and passes from patrons, assisting in finding seats, searching for lost articles, and helping patrons locate such facilities as restrooms and telephones.

US jobs
121,770
Median wage
$32,910 a year
Job family
Physical work

Can agents do the work of ushers, lobby attendants, and ticket takers?

We read the evidence at the level of the job family, Physical work:

  • Task levelUnexploredNo benchmark in our collection covers this work yet.
  • Project levelUnexploredNo benchmark in our collection covers this work yet.

Unexplored territory

No benchmark in this atlas covers this work yet.

Typical tasks

From O*NET 31.0. Core tasks first. Few of these tasks have a benchmark today.

  • Sell or collect admission tickets, passes, or facility memberships from patrons at entertainment events.
  • Clean facilities.
  • Provide assistance with patrons' special needs, such as helping those with wheelchairs.
  • Maintain order and ensure adherence to safety rules.
  • Examine tickets or passes to verify authenticity, using criteria such as color or date issued.
  • Refuse admittance to undesirable persons or persons without tickets or passes.
  • Guide patrons to exits or provide other instructions or assistance in case of emergency.
  • Greet patrons attending entertainment events.
  • Search for lost articles or for parents of lost children.
  • Settle seating disputes or help solve other customer concerns.
  • Assist patrons by giving directions to points in or outside of the facility or providing information about local attractions.
  • Operate refreshment stands during intermission or obtain refreshments for press box patrons during performances.
Other job titles for this occupation (32)

Lobby Attendant · Theater Attendant · Theatre Usher · Ticket Attendant · Ticket Taker · Usher · Visitor Services Assistant · Visitor Services Associate · Visitor Services Representative · Visitor Services Specialist · Admittance Attendant · Docent · Door Attendant · Door Captain · Door Tender · Doorman · Doorperson · Drive-in Theater Attendant · Event Attendant · Gate Attendant · Gate Clerk · Gate Tender · Greeter · Lodge Attendant · Press Box Custodian · Program Attendant · Special Events Attendant · Theater Usher · Ticket Collector · Visitor Service Assistant · Visitor Services Technician (Visitor Services Tech) · Volunteer Services Specialist