Jobs / Physical work / 39-6012.00
Concierges
Assist patrons at hotel, apartment, or office building with personal services. May take messages; arrange or give advice on transportation, business services, or entertainment; or monitor guest requests for housekeeping and maintenance.
- US jobs
- 49,240
- Median wage
- $38,950 a year
- Job family
- Physical work
Can agents do the work of concierges?
We read the evidence at the level of the job family, Physical work:
- Task levelUnexploredNo benchmark in our collection covers this work yet.
- Project levelUnexploredNo benchmark in our collection covers this work yet.
Unexplored territory
No benchmark in this atlas covers this work yet.
Typical tasks
From O*NET 31.0. Core tasks first. Few of these tasks have a benchmark today.
- Provide information about local features, such as shopping, dining, nightlife, or recreational destinations.
- Make reservations for patrons, such as for dinner, spa treatments, or golf tee times, and obtain tickets to special events.
- Provide directions to guests.
- Order flowers for guests.
- Make travel arrangements for sightseeing or other tours.
- Pick up and deliver items or run errands for guests.
- Plan special events, parties, or meetings, which may include booking musicians or celebrities.
- Book airline or train tickets, reserve rental cars, or arrange shuttle service for guests.
- Arrange childcare services for guests.
- Carry out unusual requests, such as searching for hard-to-find items or arranging for exotic services, such as hot-air balloon rides.
- Assist guests with special needs by providing equipment such as wheelchairs.
- Receive, store, or deliver luggage or mail.
Other job titles for this occupation (21)
Activities Concierge · Chef Concierge · Club Concierge · Concierge · Conference Concierge · Front Desk Agent · Guest Service Agent · Hotel Concierge · Lobby Concierge · Service Concierge · Concierge Security Officer · Event Concierge · Front Desk Concierge · Health Concierge · Hospitality Aide · Hotel Guest Service Agent · Member Concierge · Night Concierge · Patient Concierge · Residential Concierge · Spa Concierge