Institutions / ServiceNow

ServiceNow

ServiceNow Research

www.servicenow.com · @servicenow

Their benchmarks in the atlas

WorkArenaby ServiceNowTask level · WorkArena-L1 success rate
90.3%IpaziaHPA-Gemini-3-flash-preview · 7 Mar 2026
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Work their benchmarks cover

Office and administrative support DevOps, SRE, and IT operations

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<a href="https://canagentswork.com/institutions/servicenow/"><img src="https://canagentswork.com/og/institutions-servicenow.png" width="600" height="315" alt="ServiceNow's agent benchmarks, mapped onto the world of work:" loading="lazy"></a>

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[![ServiceNow's agent benchmarks, mapped onto the world of work:](https://canagentswork.com/og/institutions-servicenow.png)](https://canagentswork.com/institutions/servicenow/)

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<a href="https://canagentswork.com/institutions/servicenow/">Featured in the Work Atlas — Can Agents Work?</a>

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