Can Agents Work?

Jobs / Management and business operations / 11-3021.00

Computer and Information Systems Managers

Plan, direct, or coordinate activities in such fields as electronic data processing, information systems, systems analysis, and computer programming.

US jobs
670,570
Median wage
$175,140 a year
Job family
Management and business operations

Can agents do the work of computer and information systems managers?

We read the evidence at the level of the job family, Management and business operations:

  • Task levelPartialOnly adjacent evidence. On TheAgentCompany, which gives agents workplace tasks inside a simulated software company, the best agent resolves 42.9% of tasks (a November 2025 result). No task-level benchmark in our collection maps directly to management or business operations.
  • Project levelPartialMixed. OpenAI reports that GPT-5.5's GDPval deliverables won or tied against professionals' work in 84.9% of comparisons, and the best agent passes 73.5% of APEX-Agents tasks on the first try. Running a business is weaker: on Vending-Bench 2 the best model ends a simulated year with $15,515, about a quarter of Andon Labs' estimate for a good strategy.

Benchmarks for the job family

These cover work in management and business operations, not always this occupation's tasks.

Typical tasks

From O*NET 31.0. Core tasks first. Few of these tasks have a benchmark today.

  • Direct daily operations of department, analyzing workflow, establishing priorities, developing standards and setting deadlines.
  • Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.
  • Review project plans to plan and coordinate project activity.
  • Assign and review the work of systems analysts, programmers, and other computer-related workers.
  • Provide users with technical support for computer problems.
  • Develop computer information resources, providing for data security and control, strategic computing, and disaster recovery.
  • Recruit, hire, train and supervise staff, or participate in staffing decisions.
  • Stay abreast of advances in technology.
  • Consult with users, management, vendors, and technicians to assess computing needs and system requirements.
  • Develop and interpret organizational goals, policies, and procedures.
  • Evaluate the organization's technology use and needs and recommend improvements, such as hardware and software upgrades.
  • Review and approve all systems charts and programs prior to their implementation.
Other job titles for this occupation (58)

Application Development Director · Computing Services Director · Data Processing Manager · Information Systems Director (IS Director) · Information Systems Manager (IS Manager) · Information Systems Supervisor (IS Supervisor) · Information Technology Director (IT Director) · Information Technology Manager (IT Manager) · MIS Director (Management Information Systems Director) · Technical Services Manager · Chief Information Security Officer (CISO) · Computer and Information Systems Manager · Computer Operations Manager · Computer Programming Manager · Computer Security Manager · Computer Systems Information Director · Consulting Technical Director · Cyber Workforce Manager · Cybersecurity All-Source Collection Manager · Cybersecurity All-Source Collection Requirements Manager · Data Center Manager · Data Operations Director · Data Systems Manager · Development Manager · Digital Transformation Director · Enterprise Architecture Director · Enterprise Architecture Manager · Information Security Manager · Information Services Manager · Information Support Project Manager · Information Systems Administrator · Information Systems Operator · Information Technology Account Manager (IT Account Manager) · Information Technology Administrator (IT Administrator) · Information Technology Coordinator (IT Coordinator) · Information Technology Systems Director (ITS Director) · Interactive Media Project Manager · Internet and E-Business Project Manager · Internet Technology Manager · IT Infrastructure Director (Information Technology Infrastructure Director) · IT Portfolio Manager (Information Technology Portfolio Manager) · Knowledge Manager · Network Director · Network Manager · Product Solutions Manager · Product Support Manager · Programming and Software Development Project Manager · Software Development Director · Software Engineering Director · Software Project Manager · System Development Manager · Systems Development Manager · Systems Engineering Manager · Systems Tester Administrator · Technical Director · Technical Solutions Director · Technical Support Content Manager · Technology Director