Can Agents Work?

Jobs / Management and business operations / 11-9051.00

Food Service Managers

Plan, direct, or coordinate activities of an organization or department that serves food and beverages.

US jobs
238,430
Median wage
$69,390 a year
Job family
Management and business operations

Can agents do the work of food service managers?

We read the evidence at the level of the job family, Management and business operations:

  • Task levelPartialOnly adjacent evidence. On TheAgentCompany, which gives agents workplace tasks inside a simulated software company, the best agent resolves 42.9% of tasks (a November 2025 result). No task-level benchmark in our collection maps directly to management or business operations.
  • Project levelPartialMixed. OpenAI reports that GPT-5.5's GDPval deliverables won or tied against professionals' work in 84.9% of comparisons, and the best agent passes 73.5% of APEX-Agents tasks on the first try. Running a business is weaker: on Vending-Bench 2 the best model ends a simulated year with $15,515, about a quarter of Andon Labs' estimate for a good strategy.

Benchmarks for the job family

These cover work in management and business operations, not always this occupation's tasks.

Typical tasks

From O*NET 31.0. Core tasks first. Few of these tasks have a benchmark today.

  • Count money and make bank deposits.
  • Establish standards for personnel performance and customer service.
  • Keep records required by government agencies regarding sanitation or food subsidies.
  • Schedule staff hours and assign duties.
  • Investigate and resolve complaints regarding food quality, service, or accommodations.
  • Maintain food and equipment inventories, and keep inventory records.
  • Perform some food preparation or service tasks, such as cooking, clearing tables, and serving food and drinks when necessary.
  • Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted.
  • Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
  • Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation.
  • Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in dining and lodging facilities.
  • Assess staffing needs and recruit staff, using methods such as newspaper advertisements or attendance at job fairs.
Other job titles for this occupation (45)

Banquet Manager · Catering Manager · CDM (Certified Dietary Manager) · Dining Service Director · F and B Manager (Food and Beverage Manager) · Food Service Director · Food Service Manager · Food Service Supervisor · Kitchen Manager · Restaurant Manager · Banquet Director · Cafe Operator · Cafeteria Director · Cafeteria Manager · Cafeteria Operator · Catering Coordinator · Catering Director · CFPP (Certified Food Protection Professional) · Chef Manager · Concessionaire · Cook Manager · Deli Manager · Dietary Manager · Dietary Supervisor · Dining Room Manager · F and B Director (Food and Beverage Director) · Fast Food Services Manager · Flight Kitchen Manager · Food GM (Food General Manager) · Food Production Manager · Food Service GM (Food Service General Manager) · Food Service Specialist · Front of House Manager (FOH Manager) · GM (General Manager) · Hospitality Manager · Liquor Establishment Manager · Luncheonette Operator · Lunchroom Operator · Menu Planner · Restaurant GM (Restaurant General Manager) · Restaurateur · Saloon Keeper · Shift Manager · Tavern Keeper · Tavern Operator