Jobs / Management and business operations / 11-9071.00
Gambling Managers
Plan, direct, or coordinate gambling operations in a casino. May formulate house rules.
- US jobs
- 5,030
- Median wage
- $93,220 a year
- Job family
- Management and business operations
Can agents do the work of gambling managers?
We read the evidence at the level of the job family, Management and business operations:
- Task levelPartialOnly adjacent evidence. On TheAgentCompany, which gives agents workplace tasks inside a simulated software company, the best agent resolves 42.9% of tasks (a November 2025 result). No task-level benchmark in our collection maps directly to management or business operations.
- Project levelPartialMixed. OpenAI reports that GPT-5.5's GDPval deliverables won or tied against professionals' work in 84.9% of comparisons, and the best agent passes 73.5% of APEX-Agents tasks on the first try. Running a business is weaker: on Vending-Bench 2 the best model ends a simulated year with $15,515, about a quarter of Andon Labs' estimate for a good strategy.
Benchmarks for the job family
These cover work in management and business operations, not always this occupation's tasks.
- 1846 EloClaude Opus 5.5 (Adaptive Reasoning, Max Effort, Default Fallback) · 23 Sep 2026Unrated
- 42.9%TTE-MatrixAgent + DeepSeek-V3.2 · 10 Nov 2025Emerging
Typical tasks
From O*NET 31.0. Core tasks first. Few of these tasks have a benchmark today.
- Resolve customer complaints regarding problems, such as payout errors.
- Remove suspected cheaters, such as card counters or other players who may have systems that shift the odds of winning to their favor.
- Track supplies of money to tables and perform any required paperwork.
- Explain and interpret house rules, such as game rules or betting limits.
- Prepare work schedules and station arrangements and keep attendance records.
- Monitor staffing levels to ensure that games and tables are adequately staffed for each shift, arranging for staff rotations and breaks and locating substitute employees as necessary.
- Maintain familiarity with all games used at a facility, as well as strategies or tricks employed in those games.
- Train new workers or evaluate their performance.
- Market or promote the casino to bring in business.
- Interview and hire workers.
- Direct the distribution of complimentary hotel rooms, meals, or other discounts or free items given to players, based on their length of play and betting totals.
- Establish policies on issues, such as the type of gambling offered and the odds, the extension of credit, or the serving of food and beverages.
Other job titles for this occupation (33)
Casino Manager · Casino Operations Manager · Casino Shift Manager · Gaming Manager · Pit Manager · Shift Manager · Slot Manager · Slot Operations Manager · Table Games Manager · Table Games Shift Manager · Baccarat Manager · Bingo Manager · Blackjack Manager · Cage Manager · Cage Shift Manager · Card Room Manager · Craps Manager · Dice Manager · Gambling Director · Gambling Manager · Gaming Director · Keno Manager · Mutuel Department Manager · On-Duty Manager · Pai Gow Manager · Poker Manager · Poker Room Manager · Racing Manager · Slot Operations Director · Slot Shift Manager · Slots Manager · Sports Betting Manager · Table Games Pit Manager