Can Agents Work?

Jobs / Management and business operations / 11-9111.00

Medical and Health Services Managers

Plan, direct, or coordinate medical and health services in hospitals, clinics, managed care organizations, public health agencies, or similar organizations.

US jobs
597,080
Median wage
$123,860 a year
Job family
Management and business operations

Can agents do the work of medical and health services managers?

We read the evidence at the level of the job family, Management and business operations:

  • Task levelPartialOnly adjacent evidence. On TheAgentCompany, which gives agents workplace tasks inside a simulated software company, the best agent resolves 42.9% of tasks (a November 2025 result). No task-level benchmark in our collection maps directly to management or business operations.
  • Project levelPartialMixed. OpenAI reports that GPT-5.5's GDPval deliverables won or tied against professionals' work in 84.9% of comparisons, and the best agent passes 73.5% of APEX-Agents tasks on the first try. Running a business is weaker: on Vending-Bench 2 the best model ends a simulated year with $15,515, about a quarter of Andon Labs' estimate for a good strategy.

Benchmarks for the job family

These cover work in management and business operations, not always this occupation's tasks.

Typical tasks

From O*NET 31.0. Core tasks first. Few of these tasks have a benchmark today.

  • Direct, supervise and evaluate work activities of medical, nursing, technical, clerical, service, maintenance, and other personnel.
  • Develop and maintain computerized record management systems to store and process data, such as personnel activities and information, and to produce reports.
  • Plan, implement, and administer programs and services in a health care or medical facility, including personnel administration, training, and coordination of medical, nursing and physical plant staff.
  • Conduct and administer fiscal operations, including accounting, planning budgets, authorizing expenditures, establishing rates for services, and coordinating financial reporting.
  • Maintain awareness of advances in medicine, computerized diagnostic and treatment equipment, data processing technology, government regulations, health insurance changes, and financing options.
  • Establish work schedules and assignments for staff, according to workload, space, and equipment availability.
  • Monitor the use of diagnostic services, inpatient beds, facilities, and staff to ensure effective use of resources and assess the need for additional staff, equipment, and services.
  • Direct or conduct recruitment, hiring, and training of personnel.
  • Manage change in integrated health care delivery systems, such as work restructuring, technological innovations, and shifts in the focus of care.
  • Maintain communication between governing boards, medical staff, and department heads by attending board meetings and coordinating interdepartmental functioning.
  • Establish objectives and evaluative or operational criteria for units managed.
  • Develop and implement organizational policies and procedures for the facility or medical unit.
Other job titles for this occupation (80)

Cancer Center Director · Clinical Director · Health Information Management Director (HIM Director) · Health Information Manager (HIM Manager) · Healthcare System Director · Medical Records Director · Medical Records Manager · Mental Health Program Manager · Nurse Manager · Nursing Director · Assisted Living Administrator · Assisted Living Manager · Care Coordinator · Client Services Director · Clinic Director · Clinical Informatics Director · Clinical Manager · Clinical Services Director · Clinical Supervisor · Community Health Nursing Director · Correctional Therapy Director · Dental Laboratory Manager (Dental Lab Manager) · EMS Coordinator (Emergency Medical Services Coordinator) · EMS Manager (Emergency Medical Services Manager) · First Aid Director · Health Administrator · Health Care Administrator · Health Care Coordinator · Health Care Facility Administrator · Health Care Manager · Health Director · Health Information Services Manager · Health Manager · Health Services Administrator · Health Services Director · Health Unit Coordinator · Healthcare Administrator · Healthcare Manager · Hearing Therapy Director · Home Health Director · Hospice Administrator · Hospice Director · Hospice Plan Administrator · Hospice Superintendent · Hospital Administrator · Hospital Director · Hospital Manager · Hospital Plan Administrator · Hospital Superintendent · Hospital Supervisor · Hospital Unit Coordinator · Housing Manager · Inservice Coordinator · Laboratory Administrative Director (Lab Admin Director) · Laboratory Director (Lab Director) · Laboratory Manager (Lab Manager) · Long Term Care Administrator · Medical Care Administrator · Medical Director · Medical Information Manager · Medical Information Officer · Medical Manager · Medical Office Administrator · Medical Office Coordinator · Medical Office Manager · Medical Practice Manager · Medical Records Administrator · Medical Records Supervisor · Medical Supervisor · Medicine and Health Services Manager · Nurse Administrator · Nurse Supervisor · Nurses Director · Nurses Superintendent · Nursing Administrator · Nursing Home Administrator · Nursing Home Manager · Nursing Services Administrator · Nursing Services Director · Nursing Services Manager