Jobs / Management and business operations / 13-1075.00

Labor Relations Specialists

Resolve disputes between workers and managers, negotiate collective bargaining agreements, or coordinate grievance procedures to handle employee complaints.

US jobs
64,810
Median wage
$95,420 a year
Job family
Management and business operations

Can agents do the work of labor relations specialists?

We read the evidence at the level of the job family, Management and business operations:

  • Task levelPartialOnly adjacent evidence. On TheAgentCompany, which gives agents workplace tasks inside a simulated software company, the best agent resolves 42.9% of tasks (a November 2025 result). No task-level benchmark in our collection maps directly to management or business operations.
  • Project levelPartialMixed. OpenAI reports that GPT-5.5's GDPval deliverables won or tied against professionals' work in 84.9% of comparisons, and the best agent passes 73.5% of APEX-Agents tasks on the first try. Running a business is weaker: on Vending-Bench 2 the best model ends a simulated year with $15,515, about a quarter of Andon Labs' estimate for a good strategy.

Benchmarks for the job family

These cover work in management and business operations, not always this occupation's tasks.

Typical tasks

From O*NET 31.0. Core tasks first. Few of these tasks have a benchmark today.

  • Negotiate collective bargaining agreements.
  • Investigate and evaluate union complaints or arguments to determine viability.
  • Propose resolutions for collective bargaining or other labor or contract negotiations.
  • Draft contract proposals or counter-proposals for collective bargaining or other labor negotiations.
  • Interpret contractual agreements for employers and employees engaged in collective bargaining or other labor relations processes.
  • Prepare evidence for disciplinary hearings, including preparing witnesses to testify.
  • Mediate discussions between employer and employee representatives in attempt to reconcile differences.
  • Review employer practices or employee data to ensure compliance with contracts on matters such as wages, hours, or conditions of employment.
  • Recommend collective bargaining strategies, goals, or objectives.
  • Monitor company or workforce adherence to labor agreements.
  • Call or meet with union, company, government, or other interested parties to discuss labor relations matters, such as contract negotiations or grievances.
  • Assess risk levels associated with collective bargaining strategies.
Other job titles for this occupation (48)

Business Agent · Business Representative · Grievance Manager · Labor Relations Specialist · Labor Specialist · Appeals and Grievances Specialist · Arbitration Specialist · Collective Bargaining Specialist · Conciliator · Contract Negotiator · Employee and Labor Relations Specialist · Employee Engagement Specialist · Employee Experience Specialist · Employee Relations Business Partner (ERBP) · Employee Relations Consultant · Employee Relations Coordinator · Employee Relations Generalist · Employee Relations Investigator · Employee Relations Partner · Employee Relations Representative (Employee Relations Rep) · Employee Relations Specialist · Employee Representative (Employee Rep) · Employer Relations Representative (Employer Relations Rep) · Employer Relations Specialist · Grievance and Appeals Specialist · HR Specialist (Human Resources Specialist) · Industrial Relations Analyst · Industrial Relations Counselor · Industrial Relations Manager · Industrial Relations Representative (Industrial Relations Rep) · Industrial Relations Specialist · Industrial Relations Worker · Labor Conciliator · Labor Contract Analyst · Labor Mediator · Labor Organizer · Labor Relations Analyst · Labor Relations Consultant · Labor Relations Negotiator · Labor Relations Representative (Labor Relations Rep) · Labor Relations Worker · Labor Representative (Labor Rep) · Personnel Arbitrator · Personnel Negotiator · Relations Specialist · Union Organizer · Union Representative (Union Rep) · Union Steward