Jobs / Sales and marketing / 41-2011.00

Cashiers

Receive and disburse money in establishments other than financial institutions. May use electronic scanners, cash registers, or related equipment. May process credit or debit card transactions and validate checks.

US jobs
3,089,410
Median wage
$32,880 a year
Job family
Sales and marketing

Can agents do the work of cashiers?

We read the evidence at the level of the job family, Sales and marketing:

  • Task levelPartialOne benchmark, from 2025. On Salesforce's CRMArena-Pro, which tests sales, service, and configure-price-quote requests inside a CRM, the best recorded agent succeeds on 58.3% of single-turn tasks and on fewer multi-turn tasks (Gemini 2.5 Pro, May 2025). No newer results are published.
  • Project levelPartialOnly adjacent evidence. GDPval includes sales managers among its 44 occupations. OpenAI reports that GPT-5.5's deliverables won or tied against professionals' work in 84.9% of comparisons across all occupations. No benchmark in our collection tests running a campaign or a sales pipeline over weeks.

Benchmarks for the job family

These cover work in sales and marketing, not always this occupation's tasks.

  • CRMArena-Proby Salesforce AI ResearchTask level · Single-turn task success (B2C org)
    58.3%gemini-2.5-pro (ReAct) · 24 May 2025
    Emerging
  • GDPvalby OpenAIProject level · Wins plus ties against experts
    84.9%GPT-5.5 · Apr 2026
    Strong
  • GDPval-AAby Artificial AnalysisProject level · GDPval-AA Elo
    1846 EloClaude Opus 5.5 (Adaptive Reasoning, Max Effort, Default Fallback) · 23 Sep 2026
    Unrated

Typical tasks

From O*NET 31.0. Core tasks first. Few of these tasks have a benchmark today.

  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Greet customers entering establishments.
  • Issue receipts, refunds, credits, or change due to customers.
  • Assist customers by providing information and resolving their complaints.
  • Monitor checkout stations to ensure they have adequate cash available and are staffed appropriately.
  • Establish or identify prices of goods, services, or admission, and tabulate bills, using calculators, cash registers, or optical price scanners.
  • Answer incoming phone calls.
  • Answer customers' questions, and provide information on procedures or policies.
  • Request information or assistance, using paging systems.
  • Help customers find the location of products.
  • Process merchandise returns and exchanges.
  • Maintain clean and orderly checkout areas, and complete other general cleaning duties, such as mopping floors and emptying trash cans.
Other job titles for this occupation (80)

Cage Cashier · Cashier · Center Aisle Cashier · Central Aisle Cashier · Checker · Customer Assistant · Sales Associate · Store Attendant · Store Clerk · Toll Collector · Auction Clerk · Bottle Booth Attendant · Box Office Attendant · Bridge Toll Collector · Cart Attendant · Cash Checker · Cash Office Worker · Cash Person · Cash Register Operator (Cash Register Op) · Cashier Associate · Cashier Host · Cashier Hostess · Cashier Stocker · Cashier Team Member · Cashier Wrapper · Change Booth Attendant · Change Person · Check Cashier · Check Out Cashier · Check Out Clerk · Checker Cashier · Checkout Operator · Clerk Cashier · Clerk Checker · Collector · Convenience Store Clerk · Courtesy Booth Cashier · Credit Cashier · Day Cashier · Disbursement Clerk · Disbursing Agent · Disbursing Officer · Driver Cash Clerk · Fare Collector · Fast Food Cashier · Floor Cashier · Front End Cashier · Gas Station Cashier · Grocery Cashier · Grocery Checker · Grocery Checking Clerk · Grocery Clerk · Grocery Sales Clerk · Hostess Cashier · Hotel and Dining Room Cashier · Hotel Dining Room Cashier · Information Clerk Cashier · Money Counter · Mutuel Clerk · Parimutuel Ticket Cashier · Parimutuel Ticket Seller · Purse Paymaster · Restaurant Cashier · Retail Cashier · Sale Associate Point · Sales Assistant · Sales Cashier · Sales Clerk · Service Station Cashier · Snack Bar Cashier · Station Cashier · Store Cashier · Store Clerk Cashier · Store Clerk Checker · Store Crew Member · Teller · Ticket Clerk · Ticket Dispatcher · Ticket Seller · To Go Specialist