Jobs / Sales and marketing / 41-2012.00

Gambling Change Persons and Booth Cashiers

Exchange coins, tokens, and chips for patrons' money. May issue payoffs and obtain customer's signature on receipt. May operate a booth in the slot machine area and furnish change persons with money bank at the start of the shift, or count and audit money in drawers.

US jobs
21,530
Median wage
$36,220 a year
Job family
Sales and marketing

Can agents do the work of gambling change persons and booth cashiers?

We read the evidence at the level of the job family, Sales and marketing:

  • Task levelPartialOne benchmark, from 2025. On Salesforce's CRMArena-Pro, which tests sales, service, and configure-price-quote requests inside a CRM, the best recorded agent succeeds on 58.3% of single-turn tasks and on fewer multi-turn tasks (Gemini 2.5 Pro, May 2025). No newer results are published.
  • Project levelPartialOnly adjacent evidence. GDPval includes sales managers among its 44 occupations. OpenAI reports that GPT-5.5's deliverables won or tied against professionals' work in 84.9% of comparisons across all occupations. No benchmark in our collection tests running a campaign or a sales pipeline over weeks.

Benchmarks for the job family

These cover work in sales and marketing, not always this occupation's tasks.

  • CRMArena-Proby Salesforce AI ResearchTask level · Single-turn task success (B2C org)
    58.3%gemini-2.5-pro (ReAct) · 24 May 2025
    Emerging
  • GDPvalby OpenAIProject level · Wins plus ties against experts
    84.9%GPT-5.5 · Apr 2026
    Strong
  • GDPval-AAby Artificial AnalysisProject level · GDPval-AA Elo
    1846 EloClaude Opus 5.5 (Adaptive Reasoning, Max Effort, Default Fallback) · 23 Sep 2026
    Unrated

Typical tasks

From O*NET 31.0. Core tasks first. Few of these tasks have a benchmark today.

  • Keep accurate records of monetary exchanges, authorization forms, and transaction reconciliations.
  • Exchange money, credit, tickets, or casino chips and make change for customers.
  • Count money and audit money drawers.
  • Check identifications to verify age of players.
  • Maintain cage security according to rules.
  • Reconcile daily summaries of transactions to balance books.
  • Obtain customers' signatures on receipts when winnings exceed the amount held in a slot machine.
  • Calculate the value of chips won or lost by players.
  • Accept credit applications and verify credit references to provide check-cashing authorization or to establish house credit accounts.
  • Furnish change persons with a money bank at the start of each shift.
  • Listen for jackpot alarm bells and issue payoffs to winners.
  • Sell gambling chips, tokens, or tickets to patrons, or to other workers for resale to patrons.
Other job titles for this occupation (20)

Booth Cashier · Cage Cashier · Cashier · Casino Banker · Casino Cashier · Change Person · Slot Attendant · Slot Floor Person · Slot Technician · Vault Cashier · Bingo Cashier · Booth Monitor · Carousel Attendant · Casino Gaming Worker · Change Attendant · Floor Cashier · Lottery Sales Clerk · Mutuel Teller · Player Services Cashier · Slot Floor Attendant