Jobs / Sales and marketing / 41-2021.00
Counter and Rental Clerks
Receive orders, generally in person, for repairs, rentals, and services. May describe available options, compute cost, and accept payment.
- US jobs
- 400,810
- Median wage
- $41,300 a year
- Job family
- Sales and marketing
Can agents do the work of counter and rental clerks?
We read the evidence at the level of the job family, Sales and marketing:
- Task levelPartialOne benchmark, from 2025. On Salesforce's CRMArena-Pro, which tests sales, service, and configure-price-quote requests inside a CRM, the best recorded agent succeeds on 58.3% of single-turn tasks and on fewer multi-turn tasks (Gemini 2.5 Pro, May 2025). No newer results are published.
- Project levelPartialOnly adjacent evidence. GDPval includes sales managers among its 44 occupations. OpenAI reports that GPT-5.5's deliverables won or tied against professionals' work in 84.9% of comparisons across all occupations. No benchmark in our collection tests running a campaign or a sales pipeline over weeks.
Benchmarks for the job family
These cover work in sales and marketing, not always this occupation's tasks.
- 1846 EloClaude Opus 5.5 (Adaptive Reasoning, Max Effort, Default Fallback) · 23 Sep 2026Unrated
Typical tasks
From O*NET 31.0. Core tasks first. Few of these tasks have a benchmark today.
- Compute charges for merchandise or services and receive payments.
- Receive orders for services, such as rentals, repairs, dry cleaning, and storage.
- Explain rental fees, policies, and procedures.
- Provide information about rental items, such as availability, operation, or description.
- Advise customers on use and care of merchandise.
- Greet customers and discuss the type, quality, and quantity of merchandise sought for rental.
- Answer telephones to provide information and receive orders.
- Inspect and adjust rental items to meet needs of customer.
- Prepare rental forms, obtaining customer signature and other information, such as required licenses.
- Rent items, arrange for provision of services to customers, and accept returns.
- Keep records of transactions and of the number of customers entering an establishment.
- Receive, examine, and tag articles to be altered, cleaned, stored, or repaired.
Other job titles for this occupation (80)
Counter Clerk · Counter Service Representative · Leasing Consultant · Rental Agent · Rental Assistant · Rental Associate · Rental Clerk · Rental Counter Clerk · Rental Sales Representative · Video Clerk · Airplane Charter Clerk · Apartment Rental Clerk · Apparel Rental Clerk · Auto Rental Clerk · Automobile Rental Clerk · Automotive Customer Service Advisor (Auto Customer Service Advisor) · Baby Stroller Rental Clerk · Bicycle Rental Clerk · Boat Rental Clerk · Boats Renter · Car Rental Agent · Check Out Clerk · Clerk Cashier · Clock Repair Clerk · Counter Attendant · Counter Checker · Counter Helper · Counter Person · Counter Sales Associate · Counter Sales Representative (Counter Sales Rep) · Counter Salesperson · Coupon Redemption Clerk · Curb Attendant · Desk Attendant · Desk Greeter · Dry Cleaners Counter Clerk · Dry Cleaning Attendant · Dry Cleaning Counter Clerk · Equipment Associate · Equipment Rental Clerk · Equipment Rental Specialist · Exchange Clerk · Food Sales Clerk · Fur Storage Clerk · Furniture Rental Consultant · Hospital Television Rental Clerk · Instant Return Representative (Instant Return Rep) · Laundry Clerk · Laundry Counter Clerk · Laundry Pricing Clerk · Layaway Clerk · Office Rental Clerk · Parts Counter Associate · Parts Counter Representative (Parts Counter Rep) · Photo Booth Operator · Photo Booth Renter · Rental Boats Caretaker · Rental Coordinator · Rental Representative · Rental Sales Agent · Rental Sales Associate · Rental Specialist · Repair Clerk · Return Agent · Returns Associate · Returns Clerk · Returns Coordinator · Rug Measurer · Self Storage Manager · Service Establishment Attendant · Service Writer · Shoe Clerk · Skate Shop Attendant · Storage CS Rep (Storage Customer Service Representative) · Storage Facility Rental Clerk · Store Associate · Tool Rental Clerk · Trailer Rental Clerk · Vehicle Return Associate · Video Rental Clerk