Can Agents Work?

Jobs / Office and administrative support / 43-2099.00

Communications Equipment Operators, All Other

All communications equipment operators not listed separately.

US jobs
1,200
Median wage
$54,680 a year
Job family
Office and administrative support

Can agents do the work of communications equipment operators, all other?

We read the evidence at the level of the job family, Office and administrative support:

  • Task levelStrongOn computer-use and office-task benchmarks, top agents pass most tasks: 90.2% on OSWorld-Verified (humans: 72.4%), 83.1% on SpreadsheetBench, and 63.3% on WorkArena L1 under the standard protocol. Limits: many top entries are self-submitted and not re-run by the maintainers, and on TheAgentCompany's multi-step workplace tasks the best agent resolves 42.9%.
  • Project levelPartialOnly adjacent evidence. OpenAI reports that GPT-5.5's GDPval deliverables won or tied against professionals' work in 84.9% of comparisons, but GDPval tasks are one-shot and fully specified. No benchmark in our collection tests multi-day administrative work, such as running a calendar or a purchasing process.

Benchmarks for the job family

These cover work in office and administrative support, not always this occupation's tasks.

Other job titles for this occupation (29)

Communications Equipment Operator · Equipment Operator · Facsimile Machine Operator · Fax Machine Operator · Interceptor Operator · News Wire Photo Operator · Oil Dispatcher · Operator · Pay Station Attendant · Protective Signal Operator · Radio Maintainer · Radio Operator · Radio Station Operator · Receiver · Relay Dispatcher · Relay Telegrapher · Route Clerk · Service Observer · Telegraph and Teletype Operator · Telegraph Dispatcher · Telegraph Operator · Telegrapher · Telegrapher Agent · Telegraphic Typewriter Operator · Telex Operator · Wire Transfer Clerk · Wireless Operator · Wireless Telegrapher · Wireless Watcher