Jobs / Office and administrative support / 43-3071.00
Tellers
Receive and pay out money. Keep records of money and negotiable instruments involved in a financial institution's various transactions.
- US jobs
- 329,480
- Median wage
- $43,030 a year
- Job family
- Office and administrative support
Can agents do the work of tellers?
We read the evidence at the level of the job family, Office and administrative support:
- Task levelStrongOn computer-use and office-task benchmarks, top agents pass most tasks: 90.2% on OSWorld-Verified (humans: 72.4%), 83.1% on SpreadsheetBench, and 63.3% on WorkArena L1 under the standard protocol. Limits: many top entries are self-submitted and not re-run by the maintainers, and on TheAgentCompany's multi-step workplace tasks the best agent resolves 42.9%.
- Project levelPartialOnly adjacent evidence. OpenAI reports that GPT-5.5's GDPval deliverables won or tied against professionals' work in 84.9% of comparisons, but GDPval tasks are one-shot and fully specified. No benchmark in our collection tests multi-day administrative work, such as running a calendar or a purchasing process.
Benchmarks for the job family
These cover work in office and administrative support, not always this occupation's tasks.
- 1846 EloClaude Opus 5.5 (Adaptive Reasoning, Max Effort, Default Fallback) · 23 Sep 2026Unrated
- OSWorld-Verifiedby HKU, Salesforce AI Research, Carnegie Mellon University and University of Waterloo90.2%Intelligence-Indeed Agent · 25 Jul 2026Saturated
- 42.9%TTE-MatrixAgent + DeepSeek-V3.2 · 10 Nov 2025Emerging
Typical tasks
From O*NET 31.0. Core tasks first. Few of these tasks have a benchmark today.
- Balance currency, coin, and checks in cash drawers at ends of shifts and calculate daily transactions, using computers, calculators, or adding machines.
- Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
- Monitor bank vaults to ensure cash balances are correct.
- Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
- Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.
- Enter customers' transactions into computers to record transactions and issue computer-generated receipts.
- Examine checks for endorsements and to verify other information, such as dates, bank names, identification of the persons receiving payments, and the legality of the documents.
- Resolve problems or discrepancies concerning customers' accounts.
- Prepare and verify cashier's checks.
- Process transactions, such as term deposits, retirement savings plan contributions, automated teller transactions, night deposits, and mail deposits.
- Answer telephones and assist customers with their questions.
- Identify transaction mistakes when debits and credits do not balance.
Other job titles for this occupation (45)
Account Representative · Bank Teller · Branch Operations Specialist · Customer Relationship Specialist · Customer Service Associate (CSA) · Financial Services Representative (FSR) · Member Services Representative · Personal Banking Representative · Roving Teller · Teller · Bank Representative · Banker · Bilingual Spanish Teller · Bilingual Teller · Branch Teller · Cash Management Services Teller · Cashier · Collection Teller · Commercial Teller · Coupon Clerk · Drive-in Teller · Exchange Clerk · Exchange Teller · Financial Teller · Foreign Banknote Teller · Foreign Banknote Teller Trader · Foreign Exchange Clerk · Loan Teller · Mail Teller · Member Service Representative (Member Service Rep) · Money Counter · Money Order Clerk · Note Teller · On-call Teller · Operations Specialist · Operations Teller · Paying Teller · Personal Banker · Receiving Teller · Retail Banker · Savings Teller · Securities Teller · Universal Banker · Utility Teller · Vault Teller