Jobs / Office and administrative support / 43-5052.00
Postal Service Mail Carriers
Sort and deliver mail for the United States Postal Service (USPS). Deliver mail on established route by vehicle or on foot. Includes postal service mail carriers employed by USPS contractors.
- US jobs
- 328,820
- Median wage
- $60,550 a year
- Job family
- Office and administrative support
Can agents do the work of postal service mail carriers?
We read the evidence at the level of the job family, Office and administrative support:
- Task levelStrongOn computer-use and office-task benchmarks, top agents pass most tasks: 90.2% on OSWorld-Verified (humans: 72.4%), 83.1% on SpreadsheetBench, and 63.3% on WorkArena L1 under the standard protocol. Limits: many top entries are self-submitted and not re-run by the maintainers, and on TheAgentCompany's multi-step workplace tasks the best agent resolves 42.9%.
- Project levelPartialOnly adjacent evidence. OpenAI reports that GPT-5.5's GDPval deliverables won or tied against professionals' work in 84.9% of comparisons, but GDPval tasks are one-shot and fully specified. No benchmark in our collection tests multi-day administrative work, such as running a calendar or a purchasing process.
Benchmarks for the job family
These cover work in office and administrative support, not always this occupation's tasks.
- 1846 EloClaude Opus 5.5 (Adaptive Reasoning, Max Effort, Default Fallback) · 23 Sep 2026Unrated
- OSWorld-Verifiedby HKU, Salesforce AI Research, Carnegie Mellon University and University of Waterloo90.2%Intelligence-Indeed Agent · 25 Jul 2026Saturated
- 42.9%TTE-MatrixAgent + DeepSeek-V3.2 · 10 Nov 2025Emerging
Typical tasks
From O*NET 31.0. Core tasks first. Few of these tasks have a benchmark today.
- Scan labels on letters or parcels to confirm receipt.
- Obtain signed receipts for registered, certified, and insured mail, collect associated charges, and complete any necessary paperwork.
- Return to the post office with mail collected from homes, businesses, and public mailboxes.
- Sort mail for delivery, arranging it in delivery sequence.
- Deliver mail to residences and business establishments along specified routes by walking or driving, using a combination of satchels, carts, cars, and small trucks.
- Meet schedules for the collection and return of mail.
- Sign for cash-on-delivery and registered mail before leaving the post office.
- Hold mail for customers who are away from delivery locations.
- Turn in money and receipts collected along mail routes.
- Leave notices telling patrons where to collect mail that could not be delivered.
- Maintain accurate records of deliveries.
- Bundle mail in preparation for delivery or transportation to relay boxes.
Other job titles for this occupation (37)
City Carrier · City Carrier Assistant (CCA) · City Letter Carrier · City Mail Carrier · Letter Carrier · Mail Carrier · Rural Carrier · Rural Carrier Associate (RCA) · Rural Mail Carrier · Rural Route Carrier · Carrier · Carrier Associate · Carrier Driver · Clerk Carrier · Collector · Delivery and Mail Sorter · Delivery Route Carrier · Mail Carrier Technician · Mail Clerk · Mail Deliverer · Mail Delivery Driver · Mail Messenger · Mail Rider · Mailman · Parcel Post Carrier · Postal Carrier · Postal Mail Carrier · Postman · Registered Route Associate · Route Carrier · Rural Carrier Associate Professional (RCA Professional) · Rural Letter Carrier · Rural Route Mail Carrier · Special Delivery Mail Carrier · Special Delivery Messenger · USPS Letter Carrier (United States Postal Service Letter Carrier) · USPS Mail Carrier (United States Postal Service Mail Carrier)